Privacy Policy

Crab Technologies Lda, with VAT PT516197606, is committed to protecting the privacy of its users. This document outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

1. Data Controller

Crab Technologies Lda, headquartered at Rua do Poço 28, 4900-519 Viana do Castelo, is the entity responsible for processing your personal data.

For any privacy-related matters, you can contact us at:
Email: privacy@crabtechnologies.com
Address: Rua do Poço 28, 4900-519 Viana do Castelo

2. Data Collection and Use

Crab Technologies operates in the following business sectors:

  • Mail order or internet retail (CAE 47910);

  • Computer programming activities (CAE 62010);

  • Non-specialized wholesale trade (CAE 46900);

  • IT consulting activities (CAE 62020).

The personal data collected is used to provide services related to these areas, enhance the user experience, and comply with our legal obligations.

Purposes of Data Processing:

  • Provision of technology consulting services, process automation, and decision support.

  • Sale of products and services through online platforms and wholesale channels.

  • Communication of updates or news related to our services.

  • Compliance with legal and tax obligations.

  • Analysis and continuous improvement of our services.

Categories of Personal Data Collected:

  • Name and contact information (email, phone, address).

  • Professional data (company, position).

  • Transaction-related data (products/services purchased, payments).

  • Technical and browsing information from our website.

3. Sharing of Personal Data

Your personal data may be shared only in the following cases:

  • With partners and suppliers: for order processing, product delivery, or contracted services.

  • With legal authorities: to comply with legal or regulatory obligations.

All third parties processing data on our behalf are bound by contracts ensuring the appropriate protection of your personal data.

4. Data Subject Rights

Users have the following rights regarding their personal data:

  • Access: Know what data we hold about you.

  • Correction: Request updates or corrections to inaccurate data.

  • Erasure: Request deletion of data when no longer necessary for the intended purposes.

  • Portability: Receive your data in a structured, commonly used, and machine-readable format.

  • Objection: Object to data processing in certain situations, including for marketing purposes.

To exercise your rights, contact us at: privacy@crabtechnologies.com

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or improper disclosure.

6. Data Retention

Data will be retained only for the period necessary for the described purposes or as required by law.

7. Cookies and Similar Technologies

We use cookies on our website to improve user experience and collect statistical information. For more details, please consult our Cookie Policy.

8. Changes to the Privacy Policy

This Privacy Policy may be updated at any time. Changes will be published on our website and, when necessary, users will be notified directly.

9. Contact

For any questions or concerns regarding this policy or the processing of your personal data, please contact us at:
Email: privacy@crabtechnologies.com
Address: Rua do Poço 28, 4900-519 Viana do Castelo